Frequently Asked Questions
Got questions? We have answers.
What is CareVanto?
CareVanto is care home management software designed for small to mid-size care providers. It helps you manage policies, staff, incidents, complaints, and compliance - all in one platform.
Who is CareVanto for?
CareVanto is built for care homes, supported living services, and domiciliary care providers across the UK. Whether you manage 5 residents or 50, our platform scales with you.
How much does CareVanto cost?
We offer a free trial so you can try everything before committing. Our pricing is transparent with no hidden fees - contact us at [email protected] for current pricing.
Do I need any special equipment?
No. CareVanto runs in your web browser - any computer, tablet, or smartphone will work. There is nothing to install.
Is my data secure?
Yes. We use industry-standard encryption, regular backups, and strict access controls. Your data is stored securely and you retain full ownership at all times.
Can CareVanto help with CQC inspections?
Absolutely. CareVanto includes policy management, incident reporting, quality assurance audits, and compliance documentation - all designed to help you stay CQC-ready.
How do I get started?
Start your free trial - no credit card required. You can set up your service in minutes and begin using CareVanto straight away.
What support do you offer?
We offer email support at [email protected], plus in-app help guides. We are a small team and we pride ourselves on quick, personal responses.